job Opening

Account Executive

Full-time

|

Permanent

|

Remote

We are open to hiring remote team members! If you are located anywhere in Canada, we would love for you to join our team.

About Welbi

At Welbi, our mission is to improve the quality of life of older adults like our parents and grandparents. We do this by transforming the way front-line workers in senior living communities provide care to them every day.

About the role

We are currently looking for an Account Executive who will be a foundational team member of our fast-growing sales team. This individual will be dedicated to building amazing relationships with prospects, acquiring new customers and creating raving fans.

In order to succeed in this role, you must be curious, thoughtful and solution-oriented; you are driven to understand what is important to your prospect and provide them with the best solutions. You have a high level of emotional intelligence and exceptional communications skills that make you a great listener. You know when and how to ask the right questions to truly understand someone and their pain points. Lastly, you are driven by growth and are always looking to exceed your goals.

Helping you grow & succeed

At Welbi, we truly believe in empowering each member of our team to help them grow both professionally and personally. This means that you will:

  • Have ownership over your work and role – you won’t be another cog in the wheel
  • Have the opportunity for endless career growth and not be stuck
  • Be an integral part of the decision-making process and your voice will be heard
  • Be free of bureaucracy and unnecessary paperwork that tends to bog you down, and you will have the freedom to roll up your sleeves and get things done
  • Have the opportunity to attend professional development workshops and access to one of Ottawa’s best sales executives who is available to support the sales team on an ongoing basis (this sales tech leader has brought multiple companies from a start-up stage to hyper-growth, and they are excited to help you succeed in your new role as Welbi’s Account Executive) – we want to make sure that you are set up for success and growth in your role

What we offer

To get you started

  • Competitive salary and commission
  • 3 weeks of paid vacation, including office holiday closure
  • 1 week of personal days
  • Health benefits
  • Continued flexible work from home policy
  • Flex work hours

To help your growth

  • Executive mentorship from accomplished industry leaders 
  • Professional development programs

To you and the Welbi family

  • Semi-annual company retreats 
  • Monthly team socials
  • Monthly team lunches
  • State-of-the-art offices
  • Performance rewards 
  • Employee stock options

What you will be working on

Building Relationships

  • Being an outstanding listener to truly understand potential clients' pain points, workflows, and company needs
  • Being the users trusted advisor and partner throughout their entire sales journey to ultimately help them with their biggest pain points
  • Establishing phenomenal long term relationships with potential customers to secure new deals, renewals, and expansions
  • Providing Welbi's users with the best customer experience in the industry

Solving Primary Pain Points

  • Becoming an industry expert and staying current with industry trends to best support and understand potential clients' pain points
  • Becoming an expert in Welbi's products to offer potential clients the best solutions to their pain points
  • Asking potential clients tough questions to truly understand their primary pain points, problems with their workflows, and identify the best solutions for them
  • Collaborating with the product team to develop new solutions to solve our user's primary pain points

Driving Results

  • Meeting and exceeding sales quotas
  • Facilitating discovery calls with decision-makers and decision influencers to qualify leads and book a demo
  • Leading demos for sales qualified leads to show them solutions to their primary pain points
  • Facilitating post demo follow-up meetings to handle objections, hesitations, and negotiations to close a deal
  • Continuously communicating with prospects throughout the sales cycle to ensure needs are being met, sales momentum is not lost, and the sales lifecycle timeline is reduced
  • Working closely with our customer experience team to assure there is a smooth and exceptional transition for our clients
  • Working alongside the sales team to share best practices and lessons learned

Leveraging Data

  • Performing ongoing tracking and reporting on sales initiatives to analyze performance and areas for growth
  • Entering and maintaining contact and company data into Welbi's CRM system to support all data-driven decisions
  • Leveraging sales results to help enhance our sales playbook

If you have some of the skills below but maybe not all, we still encourage you to apply as we would love to review your unique application and learn more about you!

What you bring

Experience

  • A track record of achieving sales quotas in a B2B market
  • Proven work experience as an Account Executive in relationship-based sales not transactional
  • An understanding of sales performance metrics and how to achieve them
  • The ability to deliver engaging demonstrations/presentations
  • The ability to understand client needs and handle the negotiation process
  • Experience communicating and convincing decision-makers and decision-influencers

Behaviour

  • Exceptional listening skills – a great listener who has high emotional intelligence and asks the right questions to truly understand someone and their pain points
  • Phenomenal interpersonal skills – a great communicator who is empathetic and can articulate content in a way that is easy to understand
  • Exceptional organizational and project management skills – ability to balance competing priorities and meet multiple deadlines
  • Exceptional written & verbal communication skills in English 
  • Curious, thoughtful and, solution-oriented – driven to understand what is important to the customer and provide them with the best solutions
  • Customer driven – always looking to help users, resolve their problems, and all decisions we make as a sales team are with them in mind
  • Competitive and self-driven – always looking to meet and exceed goals
  • A continuous learner – always looking to learn, grow, and improve
  • A fast learner – ability to learn and adapt quickly to changing information or scenarios
  • A critical thinker – with great problem-solving skills
  • A self-starter – that will own their tasks and work independently
  • A great team player – that is always looking to help other teammates
  • A hard worker – who is always looking to go the extra mile
  • A get shit done attitude – ability to roll your sleeves up and get to work

Competencies

  • Curiosity
  • Customer driven
  • Adaptability
  • Critical thinking
  • Problem solving
  • Interactive written and verbal communication
  • Planning and organizing


Please note that Welbi is an equal opportunity employer and welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

If you are interested in this opportunity, please email your resume and a cover letter to our HR team.