March 27, 2023
Amica Senior Lifestyles
Retirement & Assisted Living
While we intuitively know that feeling connected to others is crucial to our social well-being, many congregate living communities with large populations struggle to foster relationships between residents. Without the right processes and tools in place, it can be challenging to gain the in-depth understanding of each resident needed to continuously provide them with opportunities to connect with other residents, with staff, and with their wider community.
Amica Senior Lifestyles is the #1 choice of discerning Canadian seniors who want the freedom they’ve always maintained, along with the peace of mind they need to enjoy it. Amica owns and operates private pay retirement residences providing a premium lifestyle for seniors along with the option to have care. Seniors choose Amica to continue living on their terms in an elegant setting with outstanding dining, amenities, activities, senior care, and safety measures.
Amica’s philosophy is that building connections with every resident is crucial to their satisfaction and social well-being. Building connections requires time and insight into residents’ experiences before coming to Amica. Amica’s goals are to get to know residents holistically through robust discovery programs and to leverage technology to build and maintain connections without putting additional strain on life enrichment team members.
Amica Senior Lifestyles learned through internal research that having a sense of belonging is crucial to the well-being and satisfaction of our residents. Amica was able to leverage the resident experience platform Welbi to help build connections between residents more quickly, and support personalizing their experiences around what is meaningful to each person. Amica’s experience demonstrates that residents’ satisfaction increases when they are supported in building connections not only at move in, but throughout their time living at Amica.
Amica Senior Lifestyles’ connection-building initiatives have proven to be crucial to creating a sense of belonging early on in the resident journey. Using a resident engagement platform has provided all of Amica’s life enrichment teams with the ability to efficiently plan and deliver custom-tailored experiences to their residents. By aggregating insights into one place, Amica’s team can be strategic about who they connect together to forge deep, meaningful relationships between residents. These efficiencies allow Amica team members to spend more time supporting residents.
See why hundreds of teams are using Welbi today.