In the senior living industry, improving resident care is a top priority. Quality Assurance Performance Improvement (QAPI) is a systematic approach to improving the quality of care provided to residents in a community. It involves collecting and analyzing data to identify areas of improvement, developing strategies to improve processes and outcomes, and monitoring progress over time.
In this blog, we discuss the benefits of QAPI programs and how senior living operators can implement them to improve resident outcomes.
QAPI can help senior living communities improve resident outcomes, ensure compliance, and increase resident and staff satisfaction. By identifying areas of improvement and implementing strategies to address them, communities can enhance the quality of care provided to residents. QAPI also helps communities track the metrics they need to stay in compliance with government regulations. Additionally, QAPI incorporates resident and staff feedback to strive for continuous improvement.
A QAPI program should encompass the full range of services that a senior living community offers. The first step to implementing the program is to establish a QAPI team that includes staff from different disciplines, including life enrichment, dining, and nursing. The team should develop a QAPI plan that includes goals, strategies, and metrics for measuring progress. They should also establish processes for collecting and analyzing data, implementing changes, and monitoring progress.
Welbi can provide your senior living community with the data, practices, and standards needed for an effective QAPI program. Welbi’s dashboards and insights allow life enrichment teams to monitor KPIs in real time to meet their community’s goals. Welbi also analyzes resident and program data to identify areas of improvement and track progress over time. The platform’s EHR integrations centralize QAPI documentation so that important data is accessible to the entire interdisciplinary QAPI team. Having accurate, actionable, and accessible data is a key component of successful QAPI initiatives.
QAPI is a powerful tool for improving the quality of care provided to residents. Senior living communities that implement QAPI programs can improve resident outcomes, ensure compliance with regulations, and increase resident and staff satisfaction.
By establishing a QAPI team, collecting and analyzing data, developing strategies for improvement, and monitoring progress, communities can enhance their resident experience. Welbi helps teams monitor their QAPI program so they can provide their residents with safe and high quality care.
Katie is a member of Welbi’s Customer Experience team! She has a background in communications and recreation and is passionate about older adults, exercise, coffee and people.
Holly is a member of Welbi’s Marketing team! She has a background in communications and marketing, and is a compassionate individual who loves team work, story telling, and wellness.
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